15 C
Baku
Thursday, March 28, 2024

PASHA Travel iki vakansiya üzrə işçi axtarır

1. Incoming and MICE Agent
Job Responsibilities:
  • Facilitate the travel needs of clients, ensuring the most cost effective and convenient options are offered, adhering to requests made by clients, maintaining the highest level of customer service at all times.
  • Co-ordinate ground arrangements, sourcing and booking conference facilities, transfers and accommodation, selling of touristic packs, guided and other tours, reserving different outlets, translation services and providing quotation.
  • Liaise with other team members to ensure completion of high quality proposals in line with client deadlines.
  • Create accurate and timely event plans, communicating clearly with those involved both within and outside of the company.
  • Arrange signage of contracts of selling tourism packs with the customers.
  • Participate in tourism exhibitions and conferences upon the request.
  • Produce daily reports and enter all data to the 1C software.
Job Requirements:
  • Fluent in English, other languages are an asset
  • Very good knowledge of Azerbaijani geography and destination peculiarities
  • Strong communication skills both written and verbal
  • Customer service skills and customer oriented attitude
  • 2-4 years’ experience in tourism and hospitality industry
  • Team oriented, punctual with sense of time and responsibility
  • Fast-learning, enthusiastic and initiative, highly motivated
  • Capable to handle multiple tasks

2. Ticketing Agent
Responsibilities:
  • Taking reservations calls from passengers and trade partners
  • Providing excellent customer service both on the telephone and face-to-face
  • Handle cancellations, alterations and informing customers when a flight has been delayed or cancelled.
  • Dealing with groups and allocations in conformance to individual airline contracts
Requirements:
  • Education: higher, work experience no less than 3 years.
  • To be strong in communications in English, Azerbaijani and Russian languages, written and verbal
  • At least 2 years’ experience in handling Sabre System
  • Strong communication and negotiation skills.
  • Strong sense of urgency as well as flexibility to change as needed
  • Strong attention to detail with the ability to work well under pressure

Candidates are requested to send their CVs to [email protected] .

Please indicate the name of the position you are applying for in the subject line of the email. Otherwise the candidacy will not be considered in the review process of the applications collected.
Please be advised that only shortlisted candidates will be invited to the further stages of the recruitment process.
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