“PASHA Bank” OJSC is seeking for Fraud Specialist.
PURPOSE OF THE JOB:
Responsible for confidentiality, integrity and of all valuable business information and anti-fraud measures and activities.
MAIN ROLES & RESPONSIBILITIES:
• Handling customer and internal complaints and requests related to fraud management (complaints and requests resolution rate, fraud incidents response performance)
• Monitoring digital channels and reporting fraud incidents in agreed SLA’s
• Manual review performance and rate
• Fraud prevention, detection and analysis in all digital channels
• Developing FMS alarms, rules, reporting and case management (authorization rate, unique deny rate).
• Contribute to the business by reducing losses due to fraudulent activities against the company and its customers
SKILLS:
• Banking experience in Digital channels – internet / mobile banking, fraud management. Plastic cards is preferable.
• High school degree or equivalent; Bachelor’s degree in business administration, accounting or banking
• Bank Systems Knowledge is mandatory
• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
• Analytical skills are mandatory, focus on details
• Good language skills (English/Russian level at least intermediate)
HOW TO APPLY:
interested candidates are required to submit:
CV to [email protected];
Put “Fraud Specialist” in the subject line;
CVs should be sent by the 04 June, 2018.
Attention: The candidates will go through initial CV screening review. Only shortlisted candidates will be contacted.
