Department: Front Office
Position: Front Office Manager
Employer: ABSHERON Hotel Group LLC
Address: Port Baku Towers, 153, Neftchiler Avenue AZ1010, Baku, Azerbaijan
Web: www.absheronhotelgroup.com
A young and dynamic hotel management company in Azerbaijan managing a world-class portfolio of hotels and resorts, ABSHERON Hotel Group is looking for Front office manager for one of its Hotel Units.
KEY RESPONSIBILITIES:
To implement guest services in the reception division, ensure the operations of check-in and check-out to be performed in compliance with the Hotel requirements and standards.
To ensure quick, error-free and coordinated activity of the switchboard division.
To evaluate the guest complaints and demands, inform the concerned people about the determined flaws and get necessary solutions related to the department.
To participate in the budget works.
To accurately, completely and timely communicate the Front office related issues to the Hotel General Manager.
To ensure and encourage functional communication and coordination among all divisions and units under his/her management.
To make all necessary efforts for corporate principles, policies and strategies to be acknowledged, adopted and consolidated within the division of reservations.
JOB REQUIREMENTS
University diploma in the areas such as Tourism, Hotel Management, Administrative Sciences or related subject.
Knowledge of Opera is essential.
At least two years of experience as Front Office Manager.
Fluent Azerbaijani, English and Russian.
Hotel preopening experience is advantage.
Positive attitude and good communication skills.
Interested candidates are requested to submit their CV preferably in Word or pdf format to [email protected] by specifying the Job Title in the subject line.
Only short listed candidates will be contacted.
The deadline for application is April 13, 2017.
