New vacancy. Join our dream team!
Ticketing Agent
Responsibilities:
• Taking reservations calls from passengers and trade partners
• Providing excellent customer service both on the telephone and face-to-face
• Handle cancellations, alterations and informing customers when a flight has been delayed or cancelled.
• Dealing with groups and allocations in conformance to individual airline contracts
Requirements:
• Education – higher, work experience no less than 3 years.
• To be strong in communications in English, Azerbaijani and Russian languages, written and verbal
• At least 3 years’ experience in handling Amadeus System
• Strong communication and negotiation skills.
• Strong sense of urgency as well as flexibility to change as needed
• Strong attention to detail with the ability to work well under pressure
Candidates are requested to send their CVs to [email protected] until May 04 , 2018.
Please indicate the name of the position (Ticketing Agent) you are applying for in the subject line of the email.
Please be advised that only shortlisted candidates will be invited to the further stages of the recruitment process.
