VAKANSİYA 1: Logistics Specialist
General Purpose
Direct, manage and coordinate logistics, warehouse, transportation and customer service activities. Lead and direct strategic planning for logistics and customer services.
Main Job Tasks and Responsibilities
• Responsible for overseeing the inventory management process, defining departmental strategies for appropriate inventory levels, eliminating obsolete and off-spec material, and reduce aging material
• Develop methods and procedures for scheduling of raw materials from suppliers to support manufacturing in achieving customer demand and minimizing cost impacts to CRM Group/
• Develop and maintain transportation system on domestic and international freight that ensures business needs are met
• Manage customer service activities including order entry, customer satisfaction, interface with sales, production, labs, regulatory, and quality ensuring that CRM Group’s customer service creates competitive advantage in marketplace including resolving critical customer complaints
• Create, manage and achieve the overall logistics and customer service department budgets
• Develop and lead Sales and Operations Planning (S&OP) process
• Ensure Company complies with laws and regulations regarding transportation, including hazardous materials.
• Resolve any legal issues pertaining to transportation/distribution
• Maintain receiving, warehousing and distribution operations by initiating, coordinating and enforcing program operational and personnel policies and procedures.
• Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols.
• Motivate, organize and encourage teamwork within the workforce to ensure set productivity targets are met.
• Oversee the planned maintenance of vehicles. Participate in personnel development at all levels through talent acquisition, performance management, providing opportunity for high performers, education, communication, expectation setting, and self actualization
• Perform related duties as assigned or as the situation dictates
Key Competencies
• Proficient in standard business office software Excellent analytical, problem solving and organizational skills
• Excellent oral and written communication skills
• Fluency in written and verbal Azerbaijani and English
• Proven ability to think independently and handle multiple projects through to completion
• Record of successfully collaborating with and influencing senior management and peers
• Demonstrated ability to lead and manage staff
• Demonstrated independent work initiative, sound judgment, diplomacy, analytical ability and professional demeanor
• Able to make effective presentations to diverse groups
• Able to perform financial calculations and create and manage budgets
Education and Experience
• University Degree in Business or Transportation/Logistics Management or equivalent professional qualification
• 3+ years in customer service and logistics environment
VAKANSİYA 2:MARKETING SPECIALIST
General Purpose
To develop, establish and maintain marketing strategies to meet organizational objectives. Effective management of the marketing, advertising and promotional activities of the organization.
Main Job Tasks and Responsibilities
• manage and coordinate all marketing, advertising and promotional staff and activities
• conduct market research to determine market requirements for existing and future products
• analysis of customer research, current market conditions and competitor information
• develop and implement marketing plans and projects for new and existing products
• expand and develop marketing platforms
• manage the productivity of the marketing plans and projects
• monitor, review and report on all marketing activity and results
• determine and manage the marketing budget
• deliver marketing activity within agreed budget
• report on return on investment and key performance metrics
• develop pricing strategy
• create marketing presentations
• liaise with media and advertising
• collaborate with the sales function
• monitor industry best practices
Education and Experience
• business or marketing-related degree or equivalent professional qualification
• experience in all aspects of developing and managing marketing strategies
• technical marketing skills
• proven experience in customer and market research
• relevant product and industry knowledge
• experience with relevant software applications
• solid computer skills, including MS Office, marketing software (Adobe Creative Suite & CRM) and applications (Web analytics, Google Adwords etc.)
• Thorough understanding of marketing elements (including traditional and digital marketing such as SEO/Social media etc.) and market research methods
Key Competencies
• excellent written and verbal communication skills
• formal presentation skills
• organization and planning
• strategic thinking
• problem analysis and problem-solving
• team-leadership
• persuasiveness
• adaptability
• creativity
• judgment
• decision-making
• fluency in written and verbal Azerbaijani and English
VAKANSİYA 3: Corporate Sales Manager
General Purpose
To plan and carry out all sales activities on assigned accounts or areas. Responsible for ensuring customer satisfaction and managing quality of product and service delivery.
Main Job Tasks and Responsibilities
• understanding customers’ diverse, specific business needs and applying product knowledge to meet those needs;
• ensuring quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers’ systems and processes and then documenting them;
• generate and qualify leads
• source and develop client referrals
• prepare sales action plans and strategies
• schedule sales activity
• develop and maintain a customer database
• develop and maintain sales and promotional materials
• plan and conduct direct marketing activities
• cold-calling in order to create interest in products and services, generate new business leads and arrange meetings;
• identifying and developing new business through networking and courtesy and follow-up calls;
• develop and make presentations of company products and services to current and potential clients
• maintaining awareness and keeping abreast of constantly changing software and hardware systems and peripherals;
• negotiate with clients
• develop sales proposals
• prepare and present sales contracts
• conduct product training
• maintain sales activity records and prepare sales reports
• respond to sales inquiries and concerns by phone, electronically or in person
• ensure customer service satisfaction and good client relationships
follow up on sales activity
• perform quality checks on product and service delivery
• monitor and report on sales activities and follow up for management
• carry out market research and surveys
• participate in sales events
• monitor competitors, market conditions and product development
Education and Experience
• knowledge of relevant computer applications
• knowledge of principles and practices of sales
• knowledge of customer service principles
• knowledge of basic business principles
• experience in sales
• experience in making presentations
• proven ability to achieve sales targets
Key Competencies
• excellent written and verbal communication skills
• planning and strategizing
• persuasiveness
• adaptability
• negotiation skills
• resilience and tenacity
• stress tolerance
• goal driven
• fluency in written and verbal Azerbaijani and English
VAKANSİYA 4: ADMINISTRATIVE ASSISTANT/Receptionist
General Purpose
Perform a wide range of administrative and office support activities for the department and/or managers and supervisors to facilitate the efficient operation of the organization.
Main Job Tasks and Responsibilities
• answer, screen and transfer inbound phone calls
• receive and direct visitors and clients
• general clerical duties including photocopying, fax and mailing
• maintain electronic and hard copy filing system
• retrieve documents from filing system
• handle requests for information and data
• resolve administrative problems and inquiries
• prepare written responses to routine enquiries
• prepare and modify documents including correspondence, reports, drafts, memos and emails
• schedule and coordinate meetings, appointments and travel arrangements for managers or supervisors
• prepare agendas for meetings and prepare schedules
• record, compile, transcribe and distribute minutes of meetings
• open, sort and distribute incoming correspondence
• maintain office supply inventories
• coordinate maintenance of office equipment
• coordinate and maintain records for staff, telephones, parking and petty cash
Education and Experience
• computer skills and knowledge of relevant software
• Knowledge of operation of standard office equipment.
• knowledge of clerical and administrative procedures and systems such as filing and record keeping
• knowledge of principles and practices of basic office management
Key Competencies
• communication skills – written and verbal
• planning and organizing
• prioritizing
• problem assessment and problem solving
• information gathering and information monitoring
• attention to detail and accuracy
• flexibility
• adaptability
• customer service orientation
• teamwork
• fluent in Azerbaijani and English languages
VAKANSİYA 5: HUMAN RESOURCES SPECIALIST
General Purpose
To effectively manage the human resources of an organization to optimize productivity, profitability and employee satisfaction.
Main Job Tasks and Responsibilities
• support current and future business needs through the development, engagement, motivation and preservation of human capital
• plan and manage recruitment and selection of staff
• plan and conduct new employee orientation
• identify and manage training and development needs for employees
• develop and implement human resources policies and procedures
• administer HR policies and procedures
• administer compensation and benefits
• ensure compensation and benefits are in line with company policies and legislation
• benchmark compensation and benefits
• support annual salary review
• implement and monitor performance management system
• handle employee complaints, grievances and disputes
• administer employee discipline processes
• conduct exit interviews
• review and update employee rules and regulations
• maintain the human resource information system and
employee database
• coordinate employee safety, welfare and wellness
• maintain knowledge of legal requirements and government reporting regulations affecting HR functions
Education and Experience
• degree or diploma in human resources management, business administration or equivalent
• specialist human resources experience
• knowledge of the principles and practices of HR management
• knowledge of business principles
• knowledge of relevant legislation and regulations
• knowledge of relevant software
Key Competencies
• organizing and planning
• problem analysis and problem solving
• judgment skills
• critical thinking skills
• excellent written and verbal communication skills
• presentation skills
• integrity
• coaching skills
• persuasive ability
• adaptability
• fluent in Azerbaijani and English languages
VAKANSİYA 6: Программист 1С
Компания CRM GROUP проводит конкурс на вакансию «Программист 1С» для опытных программистов 1С: Предприятие 8.
Основные требования:
• опыт работы от 1 года (1С 8.х);
• знание основных механизмов платформы 1С;
• опыт конфигурирования 1С: Предприятие 8;
• знание типовых конфигураций на платформе 1С: Предприятия 8, а также принципов бухгалтерского и управленческого учета будет преимуществом;
• Нацеленность на результат;
• желание обучения и развития;
Основные функциональные обязанности:
• программирование прикладных решений;
• внедрение типовых решений;
• поддержка внедренных решений;
• создание и модификация существующих документов, отчетов; обработок бухгалтерского, оперативного и управленческого учета;
Условия работы:
• Возможность профессионального обучения и развития
• 8-час. рабочий день, суббота, воскресенье — выходной
• Конкурентоспособная оплата труда по результатам собеседования
To apply Resume and cover letter with salary history and requirements can be e-mailed to: [email protected]
