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Customer Service Representative (Front Office Operationist) – PASHA Bank OJSC

Customer Service Representative (Front Office Operationist)


Working closely and providing high level of services to the Individual clients.
Provision of various range of banking services & products to the customers through different communicating channels within agreed deadlines & with highest level of standards;
Consultation customers regarding the most suitable banking products and seeking opportunities for cross-selling;
Maintaining proper documents flow (including customer records) & archiving in accordance with approved policies & procedures;
Completing all relevant documentation and reports accurately and within agreed deadlines;
Identifying and referring any possible fraudulent transactions and incidents;


No less than 2 (two) years’ experience in related position;
Education: Economics, Mathematic, Technical;
Fluent in Azerbaijani, Russian, English (both verbal and written);
Good knowledge skills in MS office programs;
Problem Analysis and Problem-Solving;
Frequent coordination, communication, service quality.


interested candidates are required to submit:

CV to [email protected];
Put “Customer Service Representative” in the subject line;
CVs should be sent by the 12 March, 2018.

Attention: The candidates will go through initial CV screening review. Only shortlisted candidates will be contacted.

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