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Baku
Sunday, April 21, 2024

IT Support Services Specialist – PASHA Construction

IT Support Services Specialist

Key accountabilities:

• Installing and configuring computer hardware operating systems and applications.
• Monitoring and maintaining computer systems and networks.
• Talking to staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues.
• Troubleshooting system and network problems, diagnosing, and solving hardware or software faults.
• Replacing parts as required.
• Providing support, including procedural documentation and relevant reports.
• Following diagrams and written instructions to repair a fault or set up a system.
• Supporting the roll-out of new applications.
• Setting up new users’ accounts and profiles and dealing with password issues.
• Responding within agreed time limits to call-outs.
• Working continuously on a task until completion (or referral to third parties, if appropriate).
• Testing and evaluating new technology.

Required skills/experience:

• Minimum 3 years of work experience in similar position
• Recommended certification required: CCNA or Microsoft MCP, CompTIA A +
• Good customer service skills
• Good interpersonal and communication skills, and the ability to effectively interface with personnel and customers at all levels
• Strong work ethic
• Fluency in English, Azerbaijani and Russian

Deadline for applications – 30 June 2017.

E-mail: [email protected]
Only shortlisted candidates will be invited to further steps of the recruitment process.

PASHA CONST05062017

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