Bakı
13.12.2023
Vakansiyanın təsviri
- You will: Lead and oversee the end-to-end Client engagements
- Build strong relationships with clients to deeply understand their business and challenges
- Identify and solve both client and internal challenges to help us execute efficiently and effectively
- Build strong relationships with internal stakeholders and liase with cross functional teams to identify delivery support required and create recommendations on resource model to achieve desired outcomes
- Manage stakeholders in complex environments and at senior levels – across the client and Visa
- Bring subject matter expertise across diverse range of payments topics
- Playback results and success of programme to clients, leading to renewed contracts and programme extensions
- Document processes, key learnings and best practices in artefacts that can be reused across the team
- Be a strong people leader ensuring you get the best from your team
- Key Competencies:
- Active Contributor to Team Success – Actively participating as a member of the Managed Service Team. Makes suggestions for achieving team goals or performing team functions, provides necessary assistance to remove obstacles to help the team accomplish its goals.
- Decision Making – Identifying and understanding issues, problems, and opportunities, comparing data from different sources to draw conclusions, using effective approaches for choosing a course of action or developing appropriate solutions, taking action that is consistent with available facts, constraints, and probable consequences.
- High-Impact Communication – Clearly and succinctly conveying information and ideas to individuals and groups in a variety of situations, communicating in a focused and compelling way that drives others’ thoughts and actions.
- Tenacity – Staying with a position or plan of action until the desired objective is obtained or is no longer reasonably attainable. Adjusts focus when it becomes obvious that a goal cannot be achieved, redirects energy into related achievable goals if appropriate.
- Building Strategic Work Relationships – Developing and using collaborative relationships to facilitate the accomplishment of work goals. Establishes good interpersonal relationships by helping people feel valued, appreciated, and included in discussions (enhances self-esteem, empathizes, involves, discloses, supports).
- Driving Execution – Translates requirements into actions by determining action steps and milestones required to implement a specific business initiative, adjusts activities or timelines as circumstances warrant.
- This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Xüsusi tələblər
- 5 – 10 years experience leading and/or overseeing implementation project deliveries
- At least 3-5 years experience in management consulting firms, ideally with focus on large scale implementations / change management / processes optimization
- Deep understanding and empathy of customer needs and commercial drivers
- Technical competence to be able to communicate with a wide range of stakeholders -architects, UX practitioners and the development team essential
- Working in Agile environments is valuable, specifically the Scrum framework
- Able to keep pace with emerging technologies and genuine desire to be across new product designs and user experience trends
- Experience of presenting in person and remotely to a range of stakeholders at all levels of an organisation is desirable
- Consumer banking, finance and/or payments experience desirable
- Experience with Financial Institution/Banking digital product development
- What you will need to be successful: Motivated by delivery and with a high attention to detail
- Technically minded people leader with experience leading technology delivery teams with diverse resources and skill sets
- A proven track record of delivering implementation projects to time, within costs and to the highest quality
- Deep experience in managing complex projects
- Superior analytical and problem-solving skills, with demonstrated intellectual and analytical rigor
- Strong team orientation with a collaborative, diplomatic, and flexible style, able to work effectively in a matrixed organization
- Excellent communication and presentation skills, including strong oral and written capabilities
- Self-motivated, results-oriented individual with the ability to progress multiple priorities concurrently
- Experience in and passion for payments
- Strong commercial acumen, with experience in working on business/value cases that prove ROI
- Excellent client engagement and relationship management skills with a collaborative approach to stakeholder management
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