Organisation:Qatar Airways
Job Function:Administration
Division:Baku – GYD
Employment Type:Full Time – Permanent
City:Europe | Azerbaijan | Baku
Last date of application:10-Dec-2018
1. – QR19433 – Administration Assistant | Qatar Airways | Baku
Qatar Airways
Welcome to a world where ambitions fly high.
From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.
We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.
We offer competitive compensation and benefit packages.
About the Job:
Qatar Airways are recruiting for an organized administrator to join our Commercial team in Baku, Azerbaijan.
You will provide full administration support to the Commercial Manager and team. You will perform all administrative activities ensuring requests are dealt with in a timely manner to ensure a smooth running of the busy office.
Role Accountabilities:
• Providing administration and secretarial support for the smooth functioning on a daily basis for the outstation departments ie: commercial and ground service.
• Co-ordinating contracts for the Commercial organization to ensure the most cost effective and efficient management of the operation.
• Handling confidential and sensitive issues involving inter-departmental relations and communication between regional and head office.
• Admin task relating to processing paperwork, preparing and coordinating HR documentation required for head office (annual leave/sickness absence/business cases/ hotel bookings); Co-coordinating training requests and travel arrangements when required.
• Coordinating internal and external communication as requested by management, promoting high standards of corporate values throughout.
• Managing the invoice and purchase order process, ensuring compliance with internal policies.
• Preparing charts and compiling reports as needed, ensuring that all business files are complete and properly maintained.
• Ensuring compliance at all stations to all relevant safety, security, quality and environmental management policies, procedures and controls across the operation to guarantee employee safety, security and legislative compliance.
About You:
To be successful in this role, you must have a relevant Vocational, diploma or Trade Qualification.
You will have at least three years administrative experience in office environment as well as the following:
• Strong administrative/business administration skills
• Previous experience of working with databases
• Excellent attention to detail and superb communication skills
• Resilient, able to work on own initiative
• Previous experience of working in a fast paced and demanding environment
• Excellent Microsoft Office skills – Word, Powepoint, Excel.
• Good stakeholder management skills with the ability to build strong working relationships
• Strong team player with flexibility to help out where needed
Fluency in English and Azerbaijani (written and spoken) is essential for this role. You must also have the right to live and work in Azerbaijan to be considered for this role.
2. – QR19123 – Airport Services Supervisor | Qatar Airways | Baku
Qatar Airways
Welcome to a world where ambitions fly high.
From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.
We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.
We offer competitive compensation and benefit packages.
About your job:
We are looking for an experienced customer focused individual with previous airline supervisory experience to join our station in Baku as an Airport Services Supervisor. Reporting through to the Airport Services Duty Officer you will supervise your team to deliver exceptional customer service to our customers to ensure they receive the award winning 5 star service Qatar Airways is renowned for.
You will be required to support the Airport Services Manager when needed as well as displaying excellent skills to deal with flight delays, disruptions, denied boarding and any other challenges.
Key accountabilities:
• Facilitate ramp handling in liaison with all airport staff to expedite departures
• Supervise the airport team to ensure on-time flight closure and working towards overall on-time performance
• Plan efficient duty allocations of manpower during duty periods for Customer Service Agents and provide support to the Airport Services Manager in case of flight disruptions, misconnections and other passenger related disruptions
• Provide leadership, demonstrate team building skills, direct staff and evaluate performance as well as being able to build on constructive feedback
• Generate various reports and always keep the workplace neat and tidy as well as offering support to the Airport Services Manager in implementation of training and remaining sensitive in varying difficult situations at all times
About You:
The successful candidate will ideally have:
• Trade or vocational qualification
• A recognised IATA airline certificate
• Overall knowledge of airport functions in terms of passenger handling and passenger operations with supervisory experience preferred
• Over 3 years experience in a similar role
• Good understanding of conditions of carriage, International Civil Aviation Safety and Security procedures
• Fluency in written and spoken English
• Training in areas such as Passenger Services, Baggage Services, Ground Operations, Dangerous Goods Regulations and ramp handling
• Ability to work shifts is essential
Fluency in English and Azerbaijani (written and spoken) is essential for this role. You must also have the right to live and work in Azerbaijan to be considered for this role.
3. – QR19533 – Commercial Manager–Azerbaijan
Qatar Airways
Welcome to a world where ambitions fly high.
From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.
We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.
We offer competitive compensation and benefit packages.
About Your Job:
We are pleased to announce an incredibly exciting opportunity to join our Commercial team in Azerbaijan as Commercial Manager.
As the Commercial Manager based in Baku, you will add immediate value by providing overall leadership on a strategic and commercial level for all sales and other activities. Reporting to the Country Manager you will develop and deliver revenue for Qatar Airways, maximizing the return from the existing market whilst identifying and penetrating new markets where appropriate.
This role will enable you to further develop your expertise within a fast moving environment with exceptional opportunities for career progression. This represents a fantastic opportunity to join a fast paced environment in a leading Aviation group to contribute to our continued development and evolution.
Specific accountabilities include:
• Contributing to the strategic direction of Qatar Airways Corporate/ Trade and Leisure sales and defining the optimal way to increase sales by recommendations for routes, timings, aircraft type and other product development.
• Formulating and implementing regional sales strategy locally, including local corporate dealing policy, to maximize short and long term revenue opportunities, reduce cost of sale and generate channel shift where appropriate.
• Responsible for identification of production of new business opportunities and the development of marketing strategies in the station.
• Contributing to the production of local station sales and channel plan including revenue targets as a part of the integrated sales strategy.
• Managing relationships with other Airlines, Trade bodies, Government and Civil Aviation Authorities and general public in the station.
• Steering, leading and directing the station team to deliver corporate and commercial objectives and in such a way as to enhance employee motivation and satisfaction.
About You:
The successful candidate will have the following:
• Bachelor’s degree.
• A minimum of five years relevant experience ideally in an Airline or Travel industry with a strong corporate sales background.
• Extensive people management experience, outstanding leadership and coaching skills with the ability to motivate, set clear deadlines and manage workflow.
• Sound product knowledge and an understanding of market practices.
• Budgetary and planning experience.
• Strong stakeholder management skills, excellent interpersonal skills and a ‘can do’ attitude.
4. – QR19487 – Business Analyst
Organisation:Qatar Airways
Qatar Airways
Welcome to a world where ambitions fly high.
From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.
We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.
We offer competitive compensation and benefit packages.
About your job:
We are seeking a motivated Business Analyst to join our team in Baku, Azerbaijan.
In this role, you will evaluate and perform comprehensive pricing analysis of online, interline and offline fare proposals from the Qatar Airways (QR) network and authorise competitive fares. You will study and analyse individual markets and place QR in a very visible and viable position in the market. You will also secure maximum market share of traffic on the QR network.
Specific accountabilities include:
• Evaluate new and existing route developments within the region
• Support Corporate planning business cases whereby a comprehensive evaluation will be required to assess if a potential new route gains support
• Establish appropriate fare strategy and ensure on time pricing and distribution on the market
• Develop and implement new improved methods for forecasting the previous/future month’s performance based on statistical models
• Bring key insights and recommendations for revenue improvement based on information about the review of a number of reports and databases
• Propose sell ups for the approved and existing fares in higher booking inventories aiming to generate more revenue on high-demand flights in close coordination with revenue management
About you:
To be successful in this role, you will need a bachelor’s degree or similar combined with a minimum of two years’ experience in a similar analytical role.
You will have strong analytical and data skills, but to be successful in this role your interpersonal skills and ability to communicate clearly will be essential. Prior experience with a GDS system and market intelligence tools would be advantageous.
Excellent MS office skills including MS Excel and MS PowerPoint.
Fluency in English and Azerbaijani is essential for this role. You must also have the right to live and work in Azerbaijan to be considered for this role.
5. – QR19432 – Sales Executive
Organisation:Qatar Airways
Job Function:Commercial
Division:Baku – GYD
Employment Type:Full Time – Permanent
City:Europe | Azerbaijan | Baku
Last date of application:14-Dec-2018
Qatar Airways
Welcome to a world where ambitions fly high.
From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.
We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.
We offer competitive compensation and benefit packages.
About Your Job:
We are recruiting for a Sales Executive to be based in Baku to report directly to the Commercial Manager in Azerbaijan.
In this role, you will be responsible for delivering the revenue budget of a portfolio of accounts. You will be responsible for developing a successful, consistent approach to local and multi-national dealing which drives maximum revenue and minimum cost of sale.
You will be involved in negotiating Commercial Agreements and in joint sales and marketing activities to grow the quality of Qatar Airways revenue sold through these partners.
Your will contribute to the formulation and implementation of the sales strategy, review of Qatar Airways sales data with account portfolio to drive revenue and seek tactical opportunities. You will provide regular market intelligence and coordinates feedback from the customers and competitors within commercial team. You will propose pricing tactical initiatives to Corporate and Trade partners in order to support sales and marketing opportunities.
You will plan and strategize selling activities and continuously review own sales performance to meet or exceed targets.
About You:
To be con role, you must hold a Trade or vocational qualification with a minimum of three years job-related experience. Sales experience is essential with good knowledge of local market, proven trade and corporate segment familiarization.
You will have proven knowledge of GDS systems, ticketing and sales. You must be able to thrive in a highly pressurised and target driven environment.
You must be committed, articulate and has high level of customer service at all times. Excellent people and communication skills are important for this role. You must be confident, organised and has the ability to coordinate actions and activities, prioritize tasks, with good attention to details.
Fluency in English and Azerbaijani (written and spoken) is essential for this role. You must also have the right to live and work in Azerbaijan to be considered for this role.
Note: you will be required to attach the following:
1. Resume / CV
Only applications through the Qatar Airways Career site will be considered, please follow the link:
http://careers.qatarairways.com/qatarairways/VacancyDetail.aspx?VacancyID=137215
