At Holiday Inn® we want our guests to relax and be themselves which means we need you to:
• Be you by being natural, professional and personable on the way you are with people
• Get ready by taking notice and using your knowledge so that you are prepared for anything
• Show you care by being thoughtful on the way you welcome and connect with guests
• Take action by showing initiative, taking ownership and going the extra mile
HOLIDAY INN : Sales & Marketing Manager/Executive
Job responsibilities:
1. Clear understanding of the hotel business strategies then set goals and to determine action plans to meet those goals.
2. Responsible for Corporate and Travel Agent Room Sales for the hotel.
3. Update action plans and financial objectives quarterly.
4. Identify new markets and business opportunities and increase sales.
5. Represent Hotel in various events and exhibition.
6. Implements all sales action plans related to market areas as outlined in the marketing plan.
7. Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients.
8. Able to provide Quick and timely responses, immediate communication to the properties, develop professional long term business relationships.
9. Provide the highest quality of service to the customer all time.
10. Participate in sales calls with members of sales team to acquire new business and/or close on business.
11. Execute and support the operational aspects of business booked ( Corporate Rate Application letter, writing contract, generating proposal, customer correspondence).
12. Able to support hotel service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
13. Work closely with Revenue Manager to ensure proposed rate negotiations, meet the financial needs of the hotels.
14. Develop strong relationship with on property front office team to ensure working in unity and always striving to achieve the same goals.
15. Accompany sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the sales person.
16. Assess additional training needs based on data gathered and interaction with sales team from property visits.
17. Attending all department and hotel meetings as necessary.
18. Targeting key accounts potential for the company.
19. Build and strengthen relationships with existing and new customers to enable future bookings.
20. Develop relationships within community to strengthen and expand customer base for sales opportunities.
21. Manage and develop relationships with key internal and external stakeholders.
22. Acquiring and developing new business accounts and preparing sales proposals for clients.
23. Closely following up on all business leads within a 24 hour response time line to clients.
Job reqruitments:
• Proven success in a similar role and environment.
• Empathy towards your customers and colleagues.
• Pride and attention to detail.
• Polished personal presentation with Warm, confident and hospitable personality.
• Business Administration, Marketing, Hotel and Restaurant Management, or related major.
• 5 years experience in the sales and marketing or related professional area.
Interested Candidates, please send your CV to [email protected]
Please type “S&M Executive/Manager” in the subject line of your message.
CVs without position name Indication in subject will not be considered
