Position: Business Applications Support Specialist
Function: Operations
Department: Information Technology
Division: Business Support Systems
Team: Business Support Applications
Reports to (position): Head of Business Support Systems Division

Job purpose

Responsible for operation of Business Applications related to Enterprise (ERP, HCM, ECM, CRM, Bar Coding, Moodys Risk Analyst).

Main Accountabilities

– Manages all phases of the business applications projects preparation lifecycle, gather inital business requirements, create requests for proposal and evaluation parts.
– Administration of existing informational systems and tools in accordance with corporate standards and ITIL practices.
– Conforms to Change Management.
– Ensures that distributive of the software tools and products are documented and stored appropriately.
– Communicate with Vendors and 3th party Partners for contract scope, SLA’s, Infrastructure and License requirements.
– Provides assistance for the Business Customer to establish or evaluate existing business requirements.
– Provides coaching and on job trainings for End Users.
– Execute line manager’s and department heads verbal and written instructions to ensure fulfillment of work duties.
– Provide confidentiality of the company data
– Preparation of reports on areas of responsibility

Knowledge, skills and experience required

• Education: Bachelor degree of Economics, informational technology, mathematics or other relevant field.
• Work experience: Minimum 3 year’s experience in Business Applications Support
• License / Certificate: Microsoft, Oracle
• Foreign Language: English (upper intermediate), Russian (intermediate)
• Computer Skills: MS Office, Java, C#, .Net, ABAP, SQL
• Product Knowledge: ERP, HCM, ECM, CRM
• Market knowledge: Basic banking skills
• Other: Business Process Managerial skills

Interested Candidates please send your CV to [email protected] indicating “Business Applications Support Specialist” in the subject line of your message.
Otherwise, your candidacy will not be considered.