IT Infrastructure and Operations Manager/Architect 

Responsibilities

 Conduct all IT activities in compliance with external and internal policies and procedures; 
 Administer and monitor daily and monthly computer operating systems; 
 Manage the deployment, maintenance, development, monitoring, upgrade, and support of all IT systems, including servers, PCs, operating systems, phones and software applications; 
 Provide expertise and support during systems upgrades, installations, conversions and file maintenance; 
 Oversee systems development and enhancement and the integration of new systems with existing infrastructure; 
 Determine availability of systems and IT network application process; 
 Ensure the creation and maintenance of all written documentation, including system and user manuals, license agreements, and documentation of modifications and upgrades; 
 Oversee provision of end-user services, including help desk and technical support services; 
 Develop and implement all IT policies and procedures, including those for architecture, IT security, DRP and Business Continuity, BackUp Policy, standards, purchasing, and service provision; 
 Follow all standards, policies, procedures, and confidentiality guidelines; 
 Researching new technologies and alternative methods of efficiency; 
 Together with IT Director setting and review budgets and managing costs; 
 Daily monitoring and assignment of duties among staff (System Administrators, DBAs, IT Security and Network, HelpDesk); 
 Prepare reports and ensure optimal performance and maintain records of SLAs; 
 Design, implement and ensure efficient maintenance and ensure compliance to all disaster recovery plans; 
 Provide support, education and training to staff to build IT awareness within the bank. 

Required Skills

 Candidate must possess professional degree in Information Technology studies; 
 Professional background in IT management in financial services is an added advantage; 
 Experience in positions: team lead or middle management positions related to the management of the IT infrastructure of companies with at least 300 employees and their own data processing center for the last 3 years; 
 Practical knowledge at the level of design and implementation of corporate IT architecture in the following areas (at least 4 of the above): 
 network layer infrastructure (based on Cisco – will be an advantage) 
 storage infrastructure (based on HPE / Dell solutions – would be an advantage) 
 server infrastructure (based on HPE / Dell solutions – would be an advantage) 
 virtualization infrastructure (based on VMWare – will be an advantage) 
 data center monitoring infrastructure 
 information security infrastructure 
 infrastructure system-level software (Microsoft stack and Linux) 
 infrastructure to maintain the performance of basic banking systems 
 Understanding of the principles of organization of a modern Enterprise level data center (including the organization of the Disaster Recovery Site);

Interested candidates are requested to send their resume (CV) to [email protected]. Please indicate the job title in the subject line!