VACANCY 1
Sheraton Baku Airport Hotel is pleased to announce a vacancy of HK Supervisor.
REPORTS TO: Housekeeping Manager
POSITION PURPOSE
To supervise all on goings on the floor, communicate the status of all rooms at any time and have an overview of what needs to be completed.
ESSENTIAL FUNCTIONS
• Daily data collection and reporting of issues as they arise
• Completion of Progress training and participation in Progress elated activities
• Support of departmental objectives
• Completion of bi-annual ESI surveys
• Knowledge of and compliance with European Core Standards
• Diligence in prevention of wastage
• Thorough support of and updating of the training manual
• Attendance at departmental meetings and ESI feedback meetings
SUPPORTIVE FUNCTIONS
• Ensure full liaison with other members of the team in Housekeeping and the Valet and Linen Room
• Strong communication with other departments
• Strong relationship with guests and internal customers
• Good communication with the Senior Housekeeper, Office Coordinator and Executive Housekeeper
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
• Must be able to assist guests with inquiries
• Must be able to speak and write in English
• Must be able to speak and write in one additional language any other than English
Education: High school or equivalent education required.
Experience: Must have at least 3 years’ experience in the hospitality industry. Experience in a HK Supervisor position preferred.
Grooming: All employees must maintain a neat, clean and well-groomed appearance per Sheraton standards.
Terms and conditions:
Monthly salary 683 AZN gross
3 shifts
Date shift: 08.00 – 16.00 normal rate
Late shift: 16.00 – 00.00 normal rate
Nightshift: 00.00-08.00 normal rate
Working days: 5 days
Days off 2 days per schedule
30 main vacation days
• Transportation to/from the hotel
• Lunch is provided.
VACANCY 2.
Sheraton Baku Airport Hotel is pleased to announce a vacancy of HK Manager.
REPORTS TO: General Manager
Job Responsibilities
• The Housekeeping Manager is responsible for planning, organizing, and developing of the overall operation of the housekeeping department in accordance with federal, state, and local standards and guidelines along with assuring the highest degree of quality guest care is maintained at all times.
• Responsible for staffing, scheduling, training and developing hourly staff.
• Manage the daily activities of the Housekeeping department to include appropriate cleaning of all offices, concourses, seating areas, washrooms, restaurants, concession stands, suites, and all public spaces.
• Planning, organizing and directing team members to ensure the highest degree of guest satisfaction.
• Daily supervision of the housekeeping staff, including the day, event and post-event crews.
• Daily supervision of the grounds keeping staff, including the day, event and post-event crews.
• Purchase, re-order and maintain housekeeping supplies and inventory.
• Conduct pre-event inspections of all rooms, concourses, clubs, seating areas and public areas prior gate opening for every event held at the Arena.
• Recruit, schedule and train all new housekeeping staff members.
• Maintain the housekeeping budget, providing billing summaries and expenses for all pre and post events.
• Uphold the highest standards of cleanliness, safety, and conduct.
• Knowledge of OSHA and safety standards within Housekeeping department.
• Determines and maintains the department work schedule used to notify staff of upcoming events and ensure proper preparation and staffing for each event.
• Ensures the proper maintenance of all equipment; makes arrangements for rep and/or replacement of used and damaged equipment.
• Previous experience managing a team of housekeeping employees through motivation, coaching and development.
• The ability to anticipate customer needs, change goals and direction quickly and multitask
• Working knowledge of rooms management systems.
• Advanced knowledge of Housekeeping process and procedures.
• Proven experience supervising housekeeping departments of 15+ employees.
• Ability to maintain a budget
• Proven excellence in customer service.
• Capable of using independent judgment/solid decision making skills ability
• Proven comfort and experience to interact effectively with all levels of management, guests, associates, and clientele, both inside and outside of the organization.
• Activator/self-motivated to accomplish goals, with a strong sense of responsibility.
• Proficiency with general office PC applications (i.e. word processing, spreadsheets, databases).
• Demonstrated sound organizational, coordinating and personal interface skills.
• Demonstrated excellent written and verbal communication skills.
• Proven job reliability, diligence, dedication and attention to detail.
• Must be flexible with working nights, weekends, and holidays.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
• Must be able to assist guests with inquiries
• Must be able to speak and write in English
• Must be able to speak and write in one additional language any other than English
Education: High school or equivalent education required.
Experience: Must have at least 5 years’ experience in the hospitality industry. Experience in a HK Manager position preferred
Grooming: All employees must maintain a neat, clean and well-groomed appearance per Sheraton standards.
Terms and conditions:
• The working days/hours: Mon- Fri, 09:00 – 18:00
• Days off: Saturday & Sunday
• Salary 1182 AZN gross depending on professional experience
• 30 main vacation days + additional if applicable
• Transportation to/from the hotel
• Lunch is provided.
If you are ready for a real challenge, please send your CV to e-mail: [email protected] ; [email protected]
