Bakı
05.08.2024
Vakansiyanın təsviri
- Develop and scale VCA offering around Loyalty programs, including:
- Leverage own experience and experience of the wider Visa team develop and improve VCA Loyalty offering
- Work closely with Loyalty products team in defining the approach to Loyalty engagements across the CEMEA region
- Work closely with global experts within and outside Visa bringing in global expertise into the region and exporting CEMEA expertise
- Grow network of Loyalty partners in the region and globally and leverage them to enrich Visa loyalty offering
- Drive loyalty related engagements and business development
- Identify opportunities for Consulting assignments with top Clients using VISA and external data, analyze client needs across the focus markets and in coordination with Country Managers and Account Executives,
- Develop Country plans for Consulting activity related to Loyalty with top Clients, securing funds from partnership agreements to support Consulting projects where such agreements exist.
- Develop project pitches and in coordination with Account Executives, secure new Consulting assignments with clients, as well as re-engagements opportunities via a consultative sales approach in assigned markets.
- Deliver consulting projects, including resolving complex strategic problems, managing teams of consultants, synthesize recommendations, preparing and delivering client presentations, managing complex project structures
- Work closely with other VISA groups, including Product, Marketing etc., to ensure a seamless client Consulting experience in the countries of focus.
- Manage the VISA Consulting and Analytics budget and resources to perform all required duties. Liaise with VISA functional teams (Finance, Audit, Legal, Tax, Sourcing) to define and implement processes to optimize the daily engagement of vendors and the relationships with clients.
- Drive benchmarking initiatives across CEMEA markets
- Develop and scale up benchmarking tools and methodologies
- Work closely with broader Visa team to incorporate perspectives on different Visa teams into VCA benchmarking tools and methodologies
- Promote benchmarking offering of VCA within Visa, drive sales and manage pipeline of benchmarking engagements with clients
- Support sub-regional teams in delivering benchmarking for Visa clients and for market-wide initiatives
- Manage and improve the network of external partners and consultants
Xüsusi tələblər
- 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
- 5+ years of professional hands-on experience (in-house or as a consultant) in launching and managing loyalty programs for a major financial institution, retail or telecommunication player
- Good understanding of leading practices in loyalty regionally and globally
- Good understanding of retail banking business, esp. cards and payments
- Consulting experience gained within either a strategy house, a Big 4 firm, or an in-house strategy function of a financial institution is a plus
- Excellent communication and interpersonal skills
- Strong analytical and financial modelling skills
- Excellent presentation skills and ability to present to senior execs including c-suite
- Relationship management skills – should be able to manage internal and external stakeholders at senior levels
- High attention to detail and commitment to quality
- Superior project management skills
- Expertise in MS Excel and MS PowerPoint to develop superb client presentations
- Group facilitation and presentation skills
- Results driven, flexible and both internally and externally customer focused
- Self-motivated and able to use own initiative with limited direction
- Strong teamwork and collaboration skills with the ability to work effectively with inter-disciplinary groups
