IT Infrastructure and Operations Manager/Architect

Roles & Responsibilities:

 Conduct all IT activities in compliance with external and internal policies and procedures;
 Administer and monitor daily and monthly computer operating systems;
 Manage the deployment, maintenance, development, monitoring, upgrade, and support of all IT systems, including servers, PCs, operating systems, phones and software applications;
 Provide expertise and support during systems upgrades, installations, conversions and file maintenance;
 Oversee systems development and enhancement and the integration of new systems with existing infrastructure;
 Determine availability of systems and IT network application process;
 Ensure the creation and maintenance of all written documentation, including system and user manuals, license agreements, and documentation of modifications and upgrades;
 Oversee provision of end-user services, including help desk and technical support services;
 Develop and implement all IT policies and procedures, including those for architecture, IT security, DRP and Business Continuity, BackUp Policy, standards, purchasing, and service provision;
 Follow all standards, policies, procedures, and confidentiality guidelines;
 Researching new technologies and alternative methods of efficiency;
 Together with IT Director setting and review budgets and managing costs;
 Daily monitoring and assignment of duties among staff (System Administrators, DBAs, IT Security and Network, HelpDesk);
 Prepare reports and ensure optimal performance and maintain records of SLAs;  Design, implement and ensure efficient maintenance and ensure compliance to all disaster recovery plans;
 Provide support, education and training to staff to build IT awareness within the bank.

Qualification and requirements:

 Candidate must possess professional degree in Information Technology studies;
 Professional background in IT management in financial services is an added advantage;
 Experience in positions: team lead or middle management positions related to the management of the IT infrastructure of companies with at least 300 employees and their own data processing center for the last 3 years;
 Practical knowledge at the level of design and implementation of corporate IT architecture in the following areas (at least 4 of the above):
• network layer infrastructure (based on Cisco – will be an advantage)
• storage infrastructure (based on HPE / Dell solutions – would be an advantage)
• server infrastructure (based on HPE / Dell solutions – would be an advantage)
• virtualization infrastructure (based on VMWare – will be an advantage)
• data center monitoring infrastructure
• information security infrastructure
• infrastructure system-level software (Microsoft stack and Linux)
• infrastructure to maintain the performance of basic banking systems
 Understanding of the principles of organization of a modern Enterprise level data center (including the organization of the Disaster Recovery Site)

Interested candidates are requested to send their resume (CV) to [email protected].
Please indicate the job title in the subject line!