Duty Manager (Shopping Mall)
 
Key accountabilities:

• Manage the over-all operational concerns of the mall including its physical management, safety and, security, housekeeping, landscape gardening, pest control services, technical maintenance of the building and equipment
• Helping out in increasing mall traffic through supervising marketing events that will also help create a positive image
• Manage building housekeeping services & maintenance programs
• Ensure timely delivery of necessary items & consumables 
• Maintain ongoing Public Relations through Tenant Communication, Customer Relations, Social Responsibility 
• Insurance claim process
• Tenant’s demise audit
• Work order approvals
• HSE Audits
• Any other additional responsibilities handed over by the Mall management time to time

Required skills/experience:

• Experience in hospitality or customer services field 
• Excellent customer service skills
• Excellent organizational skills 
• Excellent interpersonal and communication skills, and the ability to effectively interface with personnel at all levels
• Strong work ethic 
• Demonstrated ability to handle administrative details, and routine day-to-day issues independently, assuming responsibility without direct supervision
• Fluency in Azerbaijani, English, and Russian
• Good IT skills (Word, Excel, Outlook)

Working shifts: 08:00 – 17:00, 14:00 – 23:00 (5 days/week)

Please send your application forms to [email protected] 
Deadline for applications – September 6, 2019. 
Only shortlisted candidates will be invited to further stages of the recruitment process.